How do they match: Switchboard Operators, Including Answering Service

  • Command and Control Specialist

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Process incoming or outgoing mail, packages, or deliveries.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
  • Place orders, such as for equipment, supplies, or catering for meetings.

  • Operate audio recording equipment.
  • Operate communications equipment or systems.
  • Order materials, supplies, or equipment.