How do they match: Switchboard Operators, Including Answering Service

  • Telephone Answering Service Operator
  • Telephone Operator
  • Telephone SB Operator
  • Telephone Switchboard Operator
  • Answering Service Telephone Operator
  • Telegraph Office Telephone Clerk

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Complete forms for sales orders.
  • Contact security staff members when necessary, using radio-telephones.
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Place telephone calls or arrange conference calls as instructed.

  • Answer telephones to direct calls or provide information.
  • Execute sales or other financial transactions.
  • Refer customers to appropriate personnel.
  • Relay information between personnel.