How do they match: Switchboard Operators, Including Answering Service

  • Switchboard Operators, Including Answering Service

  • Answering Service Telephone Operator
  • Service Operator
  • Telephone Answering Service Operator
  • Telephone Operator
  • Telephone SB Operator
  • Telephone Switchboard Operator
  • Customer Service Rep
  • Customer Service Representative
  • PBX Service Adviser
  • Private Branch Exchange Service Adviser
  • Telegraph Office Telephone Clerk

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Answer simple questions about clients' businesses, using reference files.
  • Contact security staff members when necessary, using radio-telephones.
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Place telephone calls or arrange conference calls as instructed.

  • Answer telephones to direct calls or provide information.
  • Answer customer questions about goods or services.