How do they match: Switchboard Operators, Including Answering Service

  • Switchboard Operators, Including Answering Service

  • Service Operator
  • Central Communications Specialist
  • Customer Service Rep
  • Customer Service Representative
  • Answering Service Telephone Operator
  • Communication Center Operator
  • PBX Service Adviser
  • Private Branch Exchange Service Adviser
  • Telephone Answering Service Operator

  • Contact security staff members when necessary, using radio-telephones.
  • Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.

  • Answer customer questions about goods or services.
  • Greet customers, patrons, or visitors.
  • Refer customers to appropriate personnel.