How do they match: Switchboard Operators, Including Answering Service

  • Customer Service Rep
  • Customer Service Representative
  • Receptionist
  • Admin Assistant
  • Administrative Assistant
  • Office Assistant
  • SB Receptionist
  • Switchboard Receptionist

  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.

  • Answer customer questions about goods or services.
  • Greet customers, patrons, or visitors.
  • Refer customers to appropriate personnel.