How do they match: Telephone Operators

  • Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

  • Promote company products, services, and savings plans when appropriate.

  • Promote products, services, or programs.