How do they match: Telephone Operators

  • Change Number Operator
  • Charge Operator

  • Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

  • Calculate and quote charges for services such as long-distance connections.
  • Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
  • Keep records of calls placed and received, and of related toll charges.