How do they match: Correspondence Clerks

  • Authorization and Referral Coordinator
  • Customer Service Correspondence Clerk
  • Customer Service Representative

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Prepare records for shipment by certified mail.
  • Compile data from records to prepare periodic reports.
  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.

  • Prepare business correspondence.
  • Prepare cash for deposit or disbursement.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Prepare outgoing mail.
  • Calculate costs of goods or services.
  • Confer with coworkers to coordinate work activities.