How do they match: Correspondence Clerks

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Prepare records for shipment by certified mail.
  • Compile data from records to prepare periodic reports.
  • Complete form letters in response to requests or problems identified by correspondence.
  • Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
  • Submit completed documents to typists for typing in final form, and instruct typists in matters, such as format, addresses, addressees, and the necessary number of copies.

  • Prepare business correspondence.
  • Prepare cash for deposit or disbursement.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Prepare outgoing mail.