How do they match: Customer Service Representatives

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

  • Execute sales or other financial transactions.
  • Maintain financial or account records.
  • Verify accuracy of financial or transactional data.