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How do they match:
Customer Service Representatives
11
Alternate Occupation Titles
Claims
Adjuster
Claims
Agent
Claims
Approver
Claims
Assistant
Claims
CSR
Claims
Clerk
Claims
Customer Service Representative
Claims
Processor
Claims
Representative
Claims
Taker
Lost
and
Found Clerk
4
Tasks
Contact customers to respond to inquiries or to notify them of
claim
investigation results or any planned adjustments.
Obtain
and
examine
all relevant information to assess validity of complaints
and
to determine possible causes, such as extreme weather conditions that could increase utility bills.
Review
claims
adjustments with dealers,
examining
parts
claimed
to be defective,
and
approving or disapproving dealers'
claims.
Review
insurance
policy terms to determine whether a particular loss is covered by
insurance.
1
Detailed Work Activity
Review customer
insurance
information.
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All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
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Partner sites
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U.S. Department of Labor
Related Sites
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How do they match: 43-4051.00 - Customer Service Representatives
by
U.S. Department of Labor, Employment and Training Administration
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