How do they match: Customer Service Representatives

  • Support Analyst
  • Client Support Professional
  • Customer Support Executive
  • Customer Support Manager
  • Customer Support Rep
  • Customer Support Representative
  • Customer Support Specialist
  • Product Support Specialist

  • Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.