How do they match: Customer Service Representatives

  • Lineman Service Dispatcher
  • Work Dispatcher

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

  • Recommend packing or shipping methods.
  • Refer customers to appropriate personnel.