How do they match: Hotel, Motel, and Resort Desk Clerks

  • Hotel, Motel, and Resort Desk Clerks

  • Front Desk Supervisor
  • Front Office Supervisor
  • Guest Service Agent
  • Guest Service Representative
  • Guest Services Worker
  • Guest Services Agent
  • Guest Services Associate
  • Guest Services Attendant
  • Guest Services Representative
  • Guest Services Team Member

  • Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Keep records of room availability and guests' accounts, manually or using computers.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Plan, schedule or supervise the work of other employees.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

  • Supervise clerical or administrative personnel.
  • Arrange food for serving.
  • Calculate costs of goods or services.
  • Discuss goods or services information with customers or patrons.
  • Prepare employee work schedules.