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How do they match:
Hotel, Motel, and Resort Desk Clerks
1
O*NET-SOC Title
Hotel
, Motel, and Resort Desk Clerks
10
Alternate Occupation Titles
Hotel
Associate
Hotel
Clerk
Hotel
Desk Clerk
Hotel
Front Desk Agent
Hotel
Front Desk Clerk
Hotel
Night Auditor
Hotel
Receptionist
Hotel
Registration Clerk
Hotel
Reservation Agent
Guest Services
Worker
1
O*NET-SOC Description
Accommodate
hotel
, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
6
Tasks
Advise
housekeeping
staff when rooms have been vacated and are ready for cleaning.
Answer inquiries pertaining to
hotel
services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Contact
housekeeping
or maintenance staff when guests report problems.
Deposit guests' valuables in
hotel
safes or safe-deposit boxes.
Greet, register, and assign rooms to guests of
hotels
or motels.
Plan, schedule or supervise the
work
of other employees.
1
Detailed Work Activity
Prepare employee
work
schedules.
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Skills (Basic)
Skills (Cross-Functional)
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Work Values
Crosswalks
Military
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SOC
DOT
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ESCO
Sites
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Mi Próximo Paso
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U.S. Department of Labor
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How do they match: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks
by
U.S. Department of Labor, Employment and Training Administration
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Site updated April 30, 2024
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