How do they match: Hotel, Motel, and Resort Desk Clerks

  • Front Desk Attendant
  • Guest Service Agent
  • Guest Service Representative
  • Guest Services Attendant
  • Guest Services Agent
  • Guest Services Associate
  • Guest Services Representative
  • Guest Services Team Member
  • Guest Services Worker
  • Motel Front Desk Attendant

  • Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

  • Arrange food for serving.
  • Calculate costs of goods or services.
  • Discuss account status or activity with customers or patrons.
  • Discuss goods or services information with customers or patrons.