How do they match: Hotel, Motel, and Resort Desk Clerks

  • Front Desk Agent
  • Front Desk Manager
  • Front Office Agent
  • Guest Service Agent
  • Guest Services Agent
  • Hotel Front Desk Agent
  • Hotel Reservation Agent

  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.

  • Make travel, accommodations, or entertainment arrangements for others.