How do they match: Hotel, Motel, and Resort Desk Clerks

  • Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Transmit and receive messages, using telephones or telephone switchboards.

  • Discuss account status or activity with customers or patrons.
  • Discuss goods or services information with customers or patrons.
  • Execute sales or other financial transactions.
  • Provide information to coworkers.