How do they match: Interviewers, Except Eligibility and Loan

  • Interviewers, Except Eligibility and Loan

  • Admissions Specialist
  • Customer Service Specialist
  • Customer Service Rep
  • Customer Service Representative
  • Eligibility Specialist
  • Field Service Representative
  • Patient Services Representative

  • Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Prepare reports to provide answers in response to specific problems.

  • Interview employees, customers, or others to collect information.