How do they match: Interviewers, Except Eligibility and Loan

  • Customer Service Rep
  • Customer Service Representative
  • Customer Service Specialist
  • Field Service Representative
  • Patient Services Representative
  • Patient Financial Representative

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

  • Negotiate financial arrangements.
  • Obtain personal or financial information about customers or applicants.
  • Verify accuracy of financial or transactional data.