How do they match: Interviewers, Except Eligibility and Loan

  • Telephone Interviewer
  • Telephone Surveyor
  • Customer Service Rep
  • Customer Service Representative
  • Customer Service Specialist
  • Field Service Representative
  • Patient Services Representative

  • Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Prepare reports to provide answers in response to specific problems.

  • Answer telephones to direct calls or provide information.