How do they match: Order Clerks

  • Service Order Clerk
  • Customer Service Accounts Manager
  • Customer Service Representative
  • Electrotype Servicer
  • Food and Beverage Order Clerk
  • Gas Distribution and Emergency Clerk
  • Materials Specialist
  • Order Specialist
  • Order Entry Specialist
  • Shipping and Receiving Clerk

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
  • Compute total charges for merchandise or services and shipping charges.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Inspect outgoing work for compliance with customers' specifications.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.

  • Calculate costs of goods or services.
  • Discuss goods or services information with customers or patrons.
  • Promote products, services, or programs.