How do they match: Order Clerks

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

  • Inspect items for damage or defects.