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Keyword Relevance for: Information
43-4151.00    Order Clerks

    O*NET-SOC Title     no matches
    Alternate Occupation Titles     no matches
    O*NET-SOC Description yes    1 match
    Tasks yes    3 matches
    Detailed Work Activities yes    4 matches

O*NET-SOC Description

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Tasks

  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.

Detailed Work Activities

  • Discuss goods or services information with customers or patrons.
  • Obtain personal or financial information about customers or applicants.
  • Provide information to coworkers.
  • Send information, materials or documentation.