How do they match: Order Clerks

  • Customer Care Representative

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.