How do they match: Order Clerks

  • Telephone Ad Taker
  • Telephone Advertisement Taker
  • Telephone Order Clerk

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.