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Keyword Relevance for: Information
43-4171.00    Receptionists and Information Clerks   Bright Outlook Bright Outlook  

    O*NET-SOC Title yes    1 match
    Alternate Occupation Titles yes    8 matches
    O*NET-SOC Description yes    1 match
    Tasks yes    4 matches
    Detailed Work Activities yes    4 matches

O*NET-SOC Title

  • Receptionists and Information Clerks

Alternate Occupation Titles

  • Information Receptionist
  • Information Specialist
  • Automobile Club Information Clerk
  • Land Leasing Information Clerk
  • Policyholder Information Clerk
  • Referral and Information Aide
  • Telephone Information Clerk
  • Tourist Information Assistant

O*NET-SOC Description

  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Tasks

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Discuss goods or services information with customers or patrons.
  • Record personnel information.
  • Send information, materials or documentation.