How do they match: Receptionists and Information Clerks

  • Office Assistant
  • Office Manager
  • Operator
  • Call Center Operator
  • Front Office Receptionist
  • Front Desk Officer
  • In File Operator
  • Medical Office Receptionist
  • Switchboard Operator
  • Telephone Operator
  • Telephone Operator Receptionist

  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.

  • Operate computers or computerized equipment.
  • Analyze operational or research data.
  • Schedule operational activities.