How do they match: Receptionists and Information Clerks

  • Clerk Specialist
  • Info Specialist
  • Information Specialist
  • Keyboard Specialist

  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

  • Analyze data to determine answers to questions from customers or members of the public.
  • Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • Schedule space or equipment for special programs and prepare lists of participants.