How do they match: Receptionists and Information Clerks

  • Telephone Answerer
  • Telephone Appointment Clerk
  • Telephone Clerk
  • Telephone Info Clerk
  • Telephone Information Clerk
  • Telephone Operator
  • Telephone Operator Receptionist
  • Telephone Quotation Clerk
  • Customer Service Representative
  • Member Services Rep
  • Member Services Representative

  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

  • Analyze data to determine answers to questions from customers or members of the public.
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Receive payment and record receipts for services.

  • Answer telephones to direct calls or provide information.
  • Calculate costs of goods or services.
  • Discuss goods or services information with customers or patrons.