How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

  • Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Provide clients with assistance in preparing required travel documents and forms.
  • Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.

  • Provide notifications to customers or patrons.
  • Provide transportation information to passengers or customers.