How do they match: Cargo and Freight Agents

  • Cargo and Freight Agents

  • Customer Service Manager
  • Customer Service Rep
  • Customer Service Representative
  • Delivery Supervisor
  • Logistics Service Representative
  • Ramp Service Agent
  • Traffic and Documentation Clerk

  • Keep records of all goods shipped, received, and stored.
  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Supervise clerical or administrative personnel.