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How do they match:
Cargo and Freight Agents
6
Alternate Occupation Titles
Delivery
Supervisor
Customer
Service
Manager
Customer
Service
Rep
Customer
Service
Representative
Logistics
Service
Representative
Ramp
Service
Agent
1
O*NET-SOC Description
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and
trucking
terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for
delivery
to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
5
Tasks
Contact vendors
or
claims adjustment departments to resolve shipment problems
or
contact
service
depots to arrange for repairs.
Direct
delivery
trucks
to shipping doors
or
designated marshaling areas and help load and unload goods safely.
Notify consignees, passengers,
or
customers of freight
or
baggage arrival and arrange for
delivery.
Route received goods to first available flight
or
to appropriate storage areas
or
departments, using forklifts, hand
trucks
,
or
other equipment.
Track
delivery
progress of shipments.
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Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
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Work Context
Work Styles
Work Values
Crosswalks
Military
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Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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U.S. Department of Labor
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Creative Commons CC-BY
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How do they match: 43-5011.00 - Cargo and Freight Agents
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated April 30, 2024
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