How do they match: Cargo and Freight Agents

  • Customer Service Manager
  • Customer Service Rep
  • Customer Service Representative
  • Logistics Service Representative
  • Ramp Service Agent

  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
  • Estimate freight or postal rates and record shipment costs and weights.
  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.