How do they match: Cargo and Freight Agents

  • Operations Agent
  • Operations Clerk
  • Operations Manager

  • Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Operate vehicles or material-moving equipment.
  • Coordinate operational activities.
  • Maintain operational records.