How do they match: Cargo and Freight Agents

  • Customer Service Manager
  • Customer Service Rep
  • Customer Service Representative
  • Receiver
  • Freight Receiver
  • Import Customs Clearing Agent
  • Logistics Assistant

  • Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  • Keep records of all goods shipped, received, and stored.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

  • Provide notifications to customers or patrons.