How do they match: Public Safety Telecommunicators

  • 911 Emergency Services Dispatcher
  • Service Dispatcher

  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

  • Discuss goods or services information with customers or patrons.
  • Provide basic health care services.