How do they match: Public Safety Telecommunicators

  • 911 Emergency Services Dispatcher
  • Service Dispatcher
  • Dispatch Technician
  • Law Enforcement Technician

  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Operate and maintain mobile dispatch vehicles and equipment.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.

  • Adjust office equipment to ensure proper operation.
  • Discuss goods or services information with customers or patrons.
  • Monitor equipment operation to ensure proper functioning.
  • Operate communications equipment or systems.
  • Operate vehicles or material-moving equipment.
  • Provide basic health care services.
  • Report maintenance or equipment problems to appropriate personnel.