How do they match: Public Safety Telecommunicators

  • Alarm Operator

  • Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
  • Test and adjust communication and alarm systems, and report malfunctions to maintenance units.

  • Monitor alarm systems.