How do they match: Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
Operate and maintain mobile dispatch vehicles and equipment.
Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Test and adjust communication and alarm systems, and report malfunctions to maintenance units.

Monitor alarm systems.
Monitor equipment operation to ensure proper functioning.
Operate communications equipment or systems.
Operate vehicles or material-moving equipment.
Adjust office equipment to ensure proper operation.
Coordinate operational activities.
Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.

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Site updated April 30, 2024

10 Alternate Occupation Titles