How do they match: Postal Service Clerks

  • Sales and Distribution Clerk
  • Sales and Service Associate

  • Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
  • Set postage meters, and calibrate them to ensure correct operation.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

  • Adjust office equipment to ensure proper operation.