How do they match: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

  • Personal Assistant
  • Personal Secretary

  • Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide services to customers, such as order placement or account information.
  • Schedule and confirm appointments for clients, customers, or supervisors.

  • Answer telephones to direct calls or provide information.
  • Discuss account status or activity with customers or patrons.
  • Distribute materials to employees or customers.
  • Greet customers, patrons, or visitors.
  • Issue documentation or identification to customers or employees.
  • Record personnel information.
  • Refer customers to appropriate personnel.
  • Report maintenance or equipment problems to appropriate personnel.
  • Supervise clerical or administrative personnel.
  • Train personnel.