How do they match: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

  • Operations Assistant

  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Learn to operate new office technologies as they are developed and implemented.
  • Provide services to customers, such as order placement or account information.
  • Schedule and confirm appointments for clients, customers, or supervisors.

  • Operate communications equipment or systems.
  • Operate computers or computerized equipment.
  • Operate office equipment.
  • Coordinate operational activities.
  • Discuss account status or activity with customers or patrons.
  • Distribute materials to employees or customers.
  • Greet customers, patrons, or visitors.
  • Issue documentation or identification to customers or employees.
  • Refer customers to appropriate personnel.
  • Schedule operational activities.