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How do they match:
Insurance Claims and Policy Processing Clerks
12
Alternate Occupation Titles
Personal
Lines Insurance CSR
Personal
Lines Insurance Customer
Service
Representative
Service
Advisor
Agency
Service
Rep
Agency
Service
Representative
Claims
Service
Rep
Claims
Service
Representative
Claims Customer
Service
Representative
Customer
Service
Representative
Customer
Service
Tech
Customer
Service
Technician
Insurance Customer
Service
Representative
1
O*NET-SOC Description
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms,
applications
and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
8
Tasks
Apply
insurance rating systems.
Compare information from
application
to criteria for policy reinstatement, and approve reinstatement when criteria are met.
Contact insured or other involved
persons
to obtain missing information.
Examine letters from policyholders or agents, original insurance
applications
, and other company documents to determine if changes are needed and effects of changes.
Interview clients and take their calls to provide customer
service
and obtain information on claims.
Process, prepare, and submit business or government forms, such as submitting
applications
for coverage to insurance carriers.
Provide customer
service
, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Review and verify data, such as age, name, address, and principal sum and value of property, on insurance
applications
and policies.
2
Detailed Work Activities
Calculate costs of goods or
services.
Obtain
personal
or financial information about customers or applicants.
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Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
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Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
My Next Move for Veterans
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U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
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How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated April 30, 2024
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