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How do they match:
Insurance Claims and Policy Processing Clerks
1
O*NET-SOC Title
Insurance
Claims
and
Policy
Processing
Clerks
60
Alternate Occupation Titles
Insurance
Policy
Issue
Clerk
Insurance
Claims
Processor
Insurance
Claims
Clerk
Insurance
Processing
Clerk
Insurance
Processor
Insurance
Clerk
Insurance
Analyst
Insurance
Assistant
Insurance
Authorization Specialist
Insurance
Biller
Insurance
CSR
Insurance
Checker
Insurance
Coordinator
Insurance
Customer Service Representative
Insurance
Examining
Clerk
Insurance
Specialist
Insurance
Verification Specialist
Policy
Analyst
Policy
Change
Clerk
Policy
Checker
Policy
Issue
Clerk
Policy
Title Typist
Claims
Processing
Specialist
Claims
Processor
Claims
Clerk
Claims
Adjudicator
Claims
Adjuster
Claims
Analyst
Claims
Assistant
Claims
Associate
Claims
CSR
Claims
Coordinator
Claims
Customer Service Representative
Claims
Examiner
Claims
Rep
Claims
Representative
Claims
Service Rep
Claims
Service Representative
Claims
Sorter
Claims
Taker
Claims
Tech
Claims
Technician
Processing
Clerk
Billing
and
Insurance
Coordinator
Cancellation
Clerk
Client
Process
Specialist
Cyber
Insurance
Policy
Specialist
Dental
Insurance
Coordinator
Document
Processor
Field
Claims
Representative
Liability
Claims
Representative
Medical
Insurance
Claims
Processor
Medical
Insurance
Specialist
Medical
Claims
Processor
Open
Claims
Representative
Personal Lines
Insurance
CSR
Personal Lines
Insurance
Customer Service Representative
Reinsurance
Clerk
Revival
Clerk
Underwriting
Clerk
1
O*NET-SOC Description
Process
new
insurance
policies
, modifications to existing
policies
,
and
claims
forms. Obtain information from
policyholders
to verify the accuracy
and
completeness of information on
claims
forms, applications
and
related documents,
and
company records. Update existing
policies
and
company records to reflect changes requested by
policyholders
and
insurance
company representatives.
22
Tasks
Process
and
record new
insurance
policies
and
claims.
Process
, prepare,
and
submit business or government forms, such as submitting applications for coverage to
insurance
carriers.
Apply
insurance
rating systems.
Calculate amount of
claim.
Calculate premiums, refunds, commissions, adjustments, or new reserve requirements, using
insurance
rate standards.
Compare information from application to criteria for
policy
reinstatement,
and
approve reinstatement when criteria are met.
Contact
insured
or other involved persons to obtain missing information.
Correspond with
insured
or agent to obtain information or to inform them of account status or changes.
Enter
insurance
-
and
claims
-related information into database systems.
Examine letters from
policyholders
or agents, original
insurance
applications,
and
other company documents to determine if changes are needed
and
effects of changes.
Interview clients
and
take their calls to provide customer service
and
obtain information on
claims.
Modify, update, or
process
existing
policies
and
claims
to reflect any change in beneficiary, amount of coverage, or type of
insurance.
Notify
insurance
agent
and
accounting department of
policy
cancellation.
Obtain computer printout of
policy
cancellations, or retrieve cancellation cards from file.
Organize or work with detailed office or warehouse records, maintaining files for each
policyholder
, including
policies
that are to be reinstated or cancelled.
Pay small
claims.
Post or attach information to
claim
file.
Prepare
insurance
claim
forms or related documents,
and
review them for completeness.
Provide customer service, such as limited instructions on
proceeding
with
claims
or referrals to auto repair facilities or local contractors.
Review
insurance
policy
to determine coverage.
Review
and
verify data, such as age, name, address,
and
principal sum
and
value of property, on
insurance
applications
and
policies.
Transmit
claims
for payment or further investigation.
2
Detailed Work Activities
Explain regulations,
policies
, or procedures.
Review customer
insurance
information.
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Crosswalks
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DOT
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ESCO
Sites
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U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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