How do they match: Insurance Claims and Policy Processing Clerks

  • Service Advisor
  • Agency Service Representative
  • Agency Service Rep
  • Call Center Representative
  • Claims Representative
  • Claims Service Representative
  • Claims Service Rep
  • Claims Customer Service Representative
  • Customer Service Representative
  • Customer Service Tech
  • Customer Service Technician
  • Enrollment Representative
  • Field Claims Representative
  • Financial Representative
  • Insurance Customer Service Representative
  • Liability Claims Representative
  • Open Claims Representative
  • Personal Lines Insurance Customer Service Representative
  • Premium Representative

  • Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

  • Interview clients and take their calls to provide customer service and obtain information on claims.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.

  • Calculate costs of goods or services.
  • Execute sales or other financial transactions.
  • Interview employees, customers, or others to collect information.