How do they match: Insurance Claims and Policy Processing Clerks

  • Call Center Representative
  • Call Center Rep
  • Agency Service Representative
  • Claims Representative
  • Claims Customer Service Representative
  • Claims Service Representative
  • Customer Service Representative
  • Enrollment Representative
  • Field Claims Representative
  • Financial Representative
  • Insurance Customer Service Representative
  • Liability Claims Representative
  • Open Claims Representative
  • Personal Lines Insurance Customer Service Representative
  • Premium Representative

  • Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

  • Interview clients and take their calls to provide customer service and obtain information on claims.

  • Answer telephones to direct calls or provide information.