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How do they match:
Insurance Claims and Policy Processing Clerks
1
Alternate Occupation Title
Cancellation
Clerk
1
O*NET-SOC Description
Process new insurance policies, modifications
to
existing policies, and claims forms. Obtain
information
from policyholders
to
verify
the
accuracy and completeness
of
information
on claims forms, applications and related documents, and company records. Update existing policies and company records
to
reflect changes requested by policyholders and insurance company representatives.
13
Tasks
Calculate premiums, refunds, commissions, adjustments, or new reserve requirements,
using
insurance rate standards.
Compare
information
from application
to
criteria for policy reinstatement, and approve reinstatement when criteria are met.
Contact insured or other involved persons
to
obtain missing
information.
Correspond with insured or agent
to
obtain
information
or
to
inform
them
of
account
status
or changes.
Enter insurance- and claims-related
information
into database systems.
Interview clients and take their calls
to
provide customer service and obtain
information
on claims.
Notify insurance agent and accounting department
of
policy
cancellation.
Obtain computer printout
of
policy
cancellations
, or retrieve
cancellation
cards from file.
Organize or work with detailed office or warehouse records,
using
computers
to
enter, access, search or retrieve data.
Organize or work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are
to
be reinstated or
cancelled.
Post or attach
information
to
claim file.
Prepare insurance claim forms or related documents, and review
them
for completeness.
Transcribe data
to
worksheets, and enter data into computer for
use
in preparing documents and adjusting accounts.
10
Detailed Work Activities
Code
data or other
information.
Answer telephones
to
direct calls or provide
information.
Discuss account
status
or activity with customers or patrons.
Enter
information
into databases or software programs.
Execute
sales
or other financial transactions.
Interview employees, customers, or others
to
collect
information.
Obtain personal or financial
information
about customers or applicants.
Provide
information
to
coworkers.
Review customer insurance
information.
Send
information
, materials or documentation.
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Help
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About O*NET
OnLine Desk Aid
Job Seeker Help
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Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-9041.00 - Insurance Claims and Policy Processing Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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