How do they match: Flight Attendants

  • Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

  • Administer first aid to passengers in distress.
  • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Assist passengers entering or disembarking the aircraft.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  • Prepare passengers and aircraft for landing, following procedures.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Reassure passengers when situations, such as turbulence, are encountered.
  • Sell alcoholic beverages to passengers.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

  • Assist passengers during vehicle boarding.
  • Provide transportation information to passengers or customers.