15-1151.00 - Computer User Support Specialists

Updated 2010

Custom Report for:
15-1151.00 - Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Sample of reported job titles: Information Technology Specialist (IT Specialist), Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, Network Support Specialist, Electronic Data Processing Auditor (EDP Auditor), Network Technician, Computer Specialist

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O*NET Data

O*NET Descriptor	Display Cutoff
Tasks	Display items scoring at least on the scale Display items on the Frequency scale
Tools & Technology	Display categories with examples for each category Tools (15 categories) Technology (31 categories)
Knowledge	Display items scoring at least on the scale Show scale anchors
Skills	Display items scoring at least on the scale Show scale anchors
Abilities	Display items scoring at least on the scale Show scale anchors
Work Activities	Display items scoring at least on the scale Show scale anchors Show detailed work activities where available
Work Context	Display items scoring at least on the Context scale Show percentages of respondents
Job Zone
Education
Interests	Display items scoring at least on the Occupational Interest scale
Work Styles	Display items scoring at least on the Importance scale Show scale anchors
Work Values	Display items scoring at least on the Extent scale
Work Needs	Display items scoring at least on the Extent scale